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BREAKING CONSUMER ALERT: Carvana's "Certified" Luxury SUV Buyer Exposes Legal & Mechanical Trauma 'Presses' Charges of Duress, Deception, and Delay
Washingtoner/10294009

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Carvana's Luxury Car Buyer Duress PRESSed Beneficience.com Legacy PR
In a bold and necessary move, Dr. Tracey Bond, a luxury vehicle purchaser is stepping into the public arena to challenge one of the largest online vehicle retailers over the sale of a critically defective SUV that was marketed and sold as "Carvana Certified."

OAK PARK, Ill. & CHICAGO - Washingtoner -- "Carvana Certified" Vehicle Vault of Luxury Car Buyer Traumas

Buyer Issues Legal & Media Notice After Luxury SUV Purchase Fails to Meet Basic Safety Standards

๐Ÿ“ Location: Oak Park, IL
๐Ÿ“† Date: June 7, 2025
๐Ÿ“ฃ By: Dr. Tracey Bond โ€” Elite Global Traveler, Transformational Genius Coach, #DO7E Founder, Pulitzer Publishing News Executive, NIE Columnist & Public Relations Professional

Dr. Tracey Bond, internationally recognized for her genius leadership and elite lifestyle brand, is issuing a formal media alert after being sold a "Carvana Certified" 2018 Range Rover Evoque that has exhibited critical mechanical issues since delivery on May 14, 2025 โ€” one day after a failed May 13th scheduled drop.

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๐Ÿšฉ Major Issues Identified:

Internal transfer case/transmission noise detected immediately

Odometer reset by ~9,800 miles (via FIXD app)

Unaddressed PCM Recall N622

Damaged part delivered; delayed refurbished replacement

Cracked windshield, interior water leak, damaged trim, scratched windows

Vehicle sold $1,000 above market value

GAP insurance advertised, but denied when requested

$1,300+ spent in non-refundable delivery fees & down payment

No clear communication pathway: Buyer had to independently locate an email for dispute documentation

Recording/transcription of calls discouraged, preventing accountability

๐Ÿ“ข Statement from Dr. Tracey Bond:

"This isn't just a malfunctioning SUV โ€” it's an insult to elite consumers who buy in good faith. I was denied direct support, forced into evasive chatbot loops, and silenced when I tried to document my experience. Their so-called 'certification' process feels like a polished trap. Time is a priceless currency โ€” and I've spent enough."

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๐Ÿ›‘ Ongoing Legal & Media Filings:

โœ… Better Business Bureau (BBB)

โœ… Illinois Attorney General's Office

โœ… Federal Trade Commission (FTC)

โœ… National Consumer Law Center

โœ… Consumer Financial Protection Bureau

โœ… U.S. Department of Transportation

โœ… Formal notices to Carvana Executive and Legal teams

โœ… National media alert under distribution review

To schedule media interviews or media coverage, please contact:
Dr. Tracey Bond
https://Beneficience.com
Legacy PR
desk@beneficience.com

Contact
Dr. Tracey Bond
Beneficience.com Legacy PR
***@beneficience.com


Source: Beneficience.com Legacy PR

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