Trending...
- Tacoma Municipal Court Judge Drew Henke Announces Retirement After Decades of Public Service
- How California Convinces Buyers Not to Purchase New Cars — and How This Hurts Dealers
- Spokane: New Automated Traffic Safety Cameras Installed at Intersection of Mission and Greene
SEATTLE--(BUSINESS WIRE)--Lyssn.io, Inc. announced today a new five-year contract with the State of Utah Department of Human Services (Utah DHS). The department will use Lyssn's Artificial Intelligence (AI) platform to assess the quality of prevention services offered under the Family First Prevention Services Act (Family First) and evaluate the use of evidence-based practices in Utah's child welfare and juvenile justice systems.
This contract marks the first-ever statewide implementation of an AI platform for quality improvement in a social services program.
"Family First passed in 2018 and offers states an amazing opportunity to expand their social services reach and help more families than ever before," said Jenny Cheng, Family First Coordinator at Lyssn. "But to access the new funding, states need to implement, monitor and demonstrate the use and quality of approved evidence-based practices – something that is new to many, and exactly where Lyssn can help."
Nearly all quality monitoring in social services, mental health and health coaching today is done manually by trained individuals – either by reviewing charts or by sitting in and listening in on sessions. While effective for assessing a small sample set, this manual method is expensive, time-consuming, and impossible to do for every single interaction. To qualify for Family First funding, states are required to perform much more extensive monitoring than ever before.
"In my background working in public health and child welfare I've seen firsthand what a big challenge it can be to meet federal reporting requirements," said Cheng. "Most agencies simply don't have the staff, funds, or a way to collect this kind of data. Utah is on the leading edge for implementation of their Family First plan, and breaking ground in the use of AI assessment in social services. With Lyssn, Utah DHS will be able to demonstrate quality for all interactions across the state in a reliable and affordable way."
More on Washingtoner
Lyssn's AI platform – built on the largest database of its kind – is in extensive use in both commercial and non-profit coaching, with behavioral health providers in the United States and United Kingdom, and in university training programs across the U.S. The automated AI-platform tracks more than 50 externally validated metrics, including Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), engagement in a conversation, empathy, use of open-ended questions, and more.
Many states, like Utah, are including Motivational Interviewing in their Title IV-E Prevention Plan for Family First. "Lyssn AI has been specifically trained over a decade of academic research to accurately measure and rate the application of MI," said Lyssn co-founder and CEO David Atkins, Ph.D. "All our metrics are based on established and proven rating systems and our MI metric has a 92% accuracy rate. That means that Lyssn gives agencies and providers reliable feedback that is on-par with human raters – just at a much larger scale and a lot faster."
In addition to the AI platform, Lyssn will work closely with contracted service providers and Utah state employees to establish guidelines for best practices and offer direct training for up to 35 locations. "Training can be one of the biggest issues," said Cheng. "To handle the regular turnover that occurs in every social service setting, and address case workers' needs to apply new practices and skills, regular and ongoing training is crucial to a successful Family First plan." The Lyssn AI platform will offer ongoing opportunities for case workers to learn and practice skills and can help supervisors train and onboard new hires.
About Lyssn
Lyssn offers a comprehensive AI platform to improve the quality of both clinical and non-clinical interactions, leading to better engagement and outcomes. With Lyssn, secure recording, session assessment, fidelity monitoring against more than 50 independently validated metrics, and training of evidence-based clinical practices has never been easier. Lyssn was created by trained clinicians, academic researchers, and machine learning experts who believe in leveraging the power of science and technology to change health care for the better. For more information about Lyssn, visit www.lyssn.io. And follow Lyssn on LinkedIn, Facebook, Instagram, and Twitter at @lyssn.io.
More on Washingtoner
About the Family First Prevention Services Act
The Family First Prevention Services Act (FFPSA) of 2018 is one of the most significant and historic reforms to the Federal child welfare policy in decades. The Act calls on states to radically rethink their approach to serving families who are at risk of entering the child welfare system, and it offers more reimbursement funding for prevention services than ever before.
This significant expansion of prevention services could make an impact for countless families at risk for having children removed from their care – specifically families in which mental health, substance abuse or other abuse or neglect has occurred. One of the goals of Family First is to keep children safely with their families, when possible, by providing supportive services to parents. For more information on the Act, visit www.FamilyFirstAct.org.
Contacts
Charity Gourley | (206) 595-4112
charity@aukemaassociates.com
This contract marks the first-ever statewide implementation of an AI platform for quality improvement in a social services program.
"Family First passed in 2018 and offers states an amazing opportunity to expand their social services reach and help more families than ever before," said Jenny Cheng, Family First Coordinator at Lyssn. "But to access the new funding, states need to implement, monitor and demonstrate the use and quality of approved evidence-based practices – something that is new to many, and exactly where Lyssn can help."
Nearly all quality monitoring in social services, mental health and health coaching today is done manually by trained individuals – either by reviewing charts or by sitting in and listening in on sessions. While effective for assessing a small sample set, this manual method is expensive, time-consuming, and impossible to do for every single interaction. To qualify for Family First funding, states are required to perform much more extensive monitoring than ever before.
"In my background working in public health and child welfare I've seen firsthand what a big challenge it can be to meet federal reporting requirements," said Cheng. "Most agencies simply don't have the staff, funds, or a way to collect this kind of data. Utah is on the leading edge for implementation of their Family First plan, and breaking ground in the use of AI assessment in social services. With Lyssn, Utah DHS will be able to demonstrate quality for all interactions across the state in a reliable and affordable way."
More on Washingtoner
- ProfileSpider Launches Powerful One-Click Profile Scraper for Recruiters and Growth Teams
- NATCO Awarded U.S. Patent for Persimonal® – Breakthrough Innovation in Preparing Persimmon Leaf Extract
- City of Spokane Funds 50 New Shelter Beds, Mobile Medication Assisted Treatment Services
- Rio Bela Cosmetics Launches Inclusive Line of Organic Skincare Products
- The 7 Visibility Problems Costing Independent Hotels Thousands Every Month
Lyssn's AI platform – built on the largest database of its kind – is in extensive use in both commercial and non-profit coaching, with behavioral health providers in the United States and United Kingdom, and in university training programs across the U.S. The automated AI-platform tracks more than 50 externally validated metrics, including Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), engagement in a conversation, empathy, use of open-ended questions, and more.
Many states, like Utah, are including Motivational Interviewing in their Title IV-E Prevention Plan for Family First. "Lyssn AI has been specifically trained over a decade of academic research to accurately measure and rate the application of MI," said Lyssn co-founder and CEO David Atkins, Ph.D. "All our metrics are based on established and proven rating systems and our MI metric has a 92% accuracy rate. That means that Lyssn gives agencies and providers reliable feedback that is on-par with human raters – just at a much larger scale and a lot faster."
In addition to the AI platform, Lyssn will work closely with contracted service providers and Utah state employees to establish guidelines for best practices and offer direct training for up to 35 locations. "Training can be one of the biggest issues," said Cheng. "To handle the regular turnover that occurs in every social service setting, and address case workers' needs to apply new practices and skills, regular and ongoing training is crucial to a successful Family First plan." The Lyssn AI platform will offer ongoing opportunities for case workers to learn and practice skills and can help supervisors train and onboard new hires.
About Lyssn
Lyssn offers a comprehensive AI platform to improve the quality of both clinical and non-clinical interactions, leading to better engagement and outcomes. With Lyssn, secure recording, session assessment, fidelity monitoring against more than 50 independently validated metrics, and training of evidence-based clinical practices has never been easier. Lyssn was created by trained clinicians, academic researchers, and machine learning experts who believe in leveraging the power of science and technology to change health care for the better. For more information about Lyssn, visit www.lyssn.io. And follow Lyssn on LinkedIn, Facebook, Instagram, and Twitter at @lyssn.io.
More on Washingtoner
- Viola's Babygirl's, LLC Proudly Announces Teri Tobin's Soulful New Christmas EP "Home For The Holidays"
- Stoxtel Introduces High-Throughput "Matrix" Engine to Address Mexico's Crypto Trading Volatility
- UK Financial Ltd Sets Listing Date With Catex Exchange For The Listing Of Mayacat The World's First Ever Gold Backed ERC 3643 "SEC Ready" Token
- Cyntexa Announces Updates to ChargeOn on Salesforce AppExchange
- Althea Gibson Honored as Final Release in U.S. Mint's American Women Quarters Program
About the Family First Prevention Services Act
The Family First Prevention Services Act (FFPSA) of 2018 is one of the most significant and historic reforms to the Federal child welfare policy in decades. The Act calls on states to radically rethink their approach to serving families who are at risk of entering the child welfare system, and it offers more reimbursement funding for prevention services than ever before.
This significant expansion of prevention services could make an impact for countless families at risk for having children removed from their care – specifically families in which mental health, substance abuse or other abuse or neglect has occurred. One of the goals of Family First is to keep children safely with their families, when possible, by providing supportive services to parents. For more information on the Act, visit www.FamilyFirstAct.org.
Contacts
Charity Gourley | (206) 595-4112
charity@aukemaassociates.com
Filed Under: Business
0 Comments
Latest on Washingtoner
- Tacoma: Applicants Sought for the Human Services Commission
- Spokane: City Closures Planned for Thanksgiving Holiday
- Lineus Medical Receives Patent for SafeBreak® Vascular Generation 2
- New 2025–2026 Energy Rebates: Squeaks Services Explains How to Qualify
- CCHR's New Documentary Prescription for Violence Highlights Overlooked Safety Warnings
- Men's Health Network Announces a New Feature to Support the Well-Being of Men When and Where They Are through Text Alerts
- Comp-U-Floor Unveils Powerful New Commercial Module
- Revenue Optics Announces the Appointment of Sonal Chowdhury as Senior Manager – Strategic Operations
- How California Convinces Buyers Not to Purchase New Cars — and How This Hurts Dealers
- Zaaz Hosts First-of-Its-Kind Creator Series Event in Seattle Studios
- Tax Fears and Political Volatility Drive Wealthy UK Residents to Consider Leaving, La Vida Survey Shows
- Titan Steel Buildings Expands Nationwide to Deliver Large Steel Warehouses and Industrial Facilities
- AI Robots Deliver 145% Annualized Returns Amid Market Volatility
- Kaltra Removes Size Barriers for Microchannel Coils with Fully Integrated Large-MCHE Production
- Premium Kitchen Remodeling Services in Camas, WA
- Spokane: Council Members Propose Budget Amendment to Fund Libraries and Public Safety
- Guests Can Save 10 Percent Off New Vacation Rental Homes at KeysCaribbean's Village at Hawks Cay Villas
- Paylode Acquired by Moved to Power the Next Generation of Ancillary Revenue Automation
- Applications Now Being Accepted for Tacoma Municipal Court Judge No. 2 Position
- Spokane: New Automated Traffic Safety Cameras Installed at Intersection of Mission and Greene