Trending...
- New plusOne Research Finds the Orgasm Gap Is a 30-Point Chasm — and Confirms It Isn't Biology
- Spokane AI Expert Adam Chronister to Discuss Authority Engineering at AI Roundtable Event
- Statement from District 4 Council Member Sandesh Sadalge on Home in Tacoma Year One
Gaffney's nursing skills and innate compassion formed the basis for her nomination.
BRENTWOOD, Tenn. - Washingtoner -- IntellaTriage, an after-hours nurse-based triage and telehealth solutions provider, has named Olivia Gaffney, RN 2022 Nurse of the Year. This prestigious achievement is awarded based on year-long metrics, including quality of care, clinical skill, and flexibility, and is decided on by CEO Daniel Reese with collaboration from the IntellaTriage leadership team. In addition to the accolade, the IntellaTriage Nurse of the Year annual honoree receives a 4-day trip for two to the location of their choice, including airfare, hotel accommodations, and activities. Olivia Gaffney chose Marco Island, FL, as her destination and traveled with her husband, Brian.
IntellaTriage leadership chooses an Employee of the Month throughout the year based on various factors that are important to the service's success, including quality of care and customer service. If the honoree is a nurse, they become eligible for the Nurse of the Year award. As a recipient of Nurse of the Year 2022 (awarded in January 2023), Olivia Gaffney took full advantage of the prize by heading to Marco Island with her husband. The couple took a boat tour along the coast of the Gulf of Mexico and were fortunate to be followed by playful dolphins on the way back.
More on Washingtoner
Olivia has certainly earned this award. In the healthcare space for over twenty years, the certified hospice nurse joined IntellaTriage in 2021 and has been improving the lives of nurses and patients ever since by taking time to make them feel comfortable and confident that someone will provide care at all hours of the day or night. In addition, she is a valuable team leader and collaborator.
This award and its accompanying trip arrived at just the right time. The Gaffneys celebrated 15 years of marriage this year. Still, they had not prioritized a true celebration due to COVID, a cross-country move, and adding a puppy to the household (all in the past three years). "Every moment of this trip was easy and relaxing. I continue to be overwhelmed with gratitude that I won this trip," the Nurse of the Year recipient shared. "This trip came at such a wonderful time, and we feel very blessed by how IntellaTriage treated us. Thank you from the bottom of my heart!"
"It is nurses like Olivia that allow us to provide much-needed remote triage service to our clients and their patients," said Daniel Reese, CEO. "Olivia is calm, consistent, and reliable, an overall great nurse who provides excellent triage service in a compassionate, empathic manner. Olivia embodies the IntellaTriage Way, and we are fortunate to have her - and nurses like her – as part of our caregiving team."
More on Washingtoner
About IntellaTriage. Founded in 2008 to address a significant unmet need for hospice and home health providers, IntellaTriage leverages the country's largest team of registered nurses to provide compassionate, round-the-clock care and telehealth services 365 days a year. IntellaTriage uses a tailored approach for each client, offering agencies and caregivers a direct line to trained triage nurses who operate above and beyond the traditional answering service. For instance, triage nurses can handle up to 80% of hospice caller needs, such as medication refills, symptom management guidance, and DME assistance. IntellaTriage has grown more than 250% over the last five years due to industry demand for its tech-enabled services.
Visit intellatriage.com for more information.
IntellaTriage leadership chooses an Employee of the Month throughout the year based on various factors that are important to the service's success, including quality of care and customer service. If the honoree is a nurse, they become eligible for the Nurse of the Year award. As a recipient of Nurse of the Year 2022 (awarded in January 2023), Olivia Gaffney took full advantage of the prize by heading to Marco Island with her husband. The couple took a boat tour along the coast of the Gulf of Mexico and were fortunate to be followed by playful dolphins on the way back.
More on Washingtoner
- imggpt Launches AI-Powered GPT Image Generator and Photo Editor for Creative Teams
- Intuitive Flow Systems Launches Mokēd Meditation Whistle
- Styrofoam Recycling Returns to Tacoma Recycle Center
- More Life Summit 2026 Announces Gary Brecka & Mr. Olympia Derek Lunsford as First Speakers for Miami Event
- Michael H. Kaplan, Colorado Workers' Compensation Attorney, Rallies Athlete Unions Against Proposed Legislative "Carve-Outs"
Olivia has certainly earned this award. In the healthcare space for over twenty years, the certified hospice nurse joined IntellaTriage in 2021 and has been improving the lives of nurses and patients ever since by taking time to make them feel comfortable and confident that someone will provide care at all hours of the day or night. In addition, she is a valuable team leader and collaborator.
This award and its accompanying trip arrived at just the right time. The Gaffneys celebrated 15 years of marriage this year. Still, they had not prioritized a true celebration due to COVID, a cross-country move, and adding a puppy to the household (all in the past three years). "Every moment of this trip was easy and relaxing. I continue to be overwhelmed with gratitude that I won this trip," the Nurse of the Year recipient shared. "This trip came at such a wonderful time, and we feel very blessed by how IntellaTriage treated us. Thank you from the bottom of my heart!"
"It is nurses like Olivia that allow us to provide much-needed remote triage service to our clients and their patients," said Daniel Reese, CEO. "Olivia is calm, consistent, and reliable, an overall great nurse who provides excellent triage service in a compassionate, empathic manner. Olivia embodies the IntellaTriage Way, and we are fortunate to have her - and nurses like her – as part of our caregiving team."
More on Washingtoner
- Viasat, Galaxy 1 Communications and L2 Aviation to bring avionics integration to Advanced Air Mobility
- Tacoma: OMWBE Intro to Certification 101 Workshop on May 18
- Spokane Police arrest male for threats against "The Villages" and Mar-A-Lago
- Fulton County DA Fani Willis Officially Endorses Dr. Heavenly Kimes + Black Economic Agenda
- AI-Branding Podcast Launches Season 2 Featuring AI Thought Leader on Search Strategy
About IntellaTriage. Founded in 2008 to address a significant unmet need for hospice and home health providers, IntellaTriage leverages the country's largest team of registered nurses to provide compassionate, round-the-clock care and telehealth services 365 days a year. IntellaTriage uses a tailored approach for each client, offering agencies and caregivers a direct line to trained triage nurses who operate above and beyond the traditional answering service. For instance, triage nurses can handle up to 80% of hospice caller needs, such as medication refills, symptom management guidance, and DME assistance. IntellaTriage has grown more than 250% over the last five years due to industry demand for its tech-enabled services.
Visit intellatriage.com for more information.
Source: IntellaTriage
0 Comments
Latest on Washingtoner
- 62% of Gen X have no estate planning documents — Trust & Will research identifies "the Sandwich Gap"
- Nayarit's Jungle Coast Redefines Luxury Travel on Mexico's Pacific Now More Accessible Than Ever
- $10 Million Annual Revenue Merger, Profitable Partner in AI Powered Specialty Automotive Sales Projected to Scale Above $200M: Stock Symbol: NWPG
- Virginia Moving Company Nearly Doubles Customer Calls in Two Weeks After Switching to CARL — the Bold New Alternative to WordPress
- RAS AP Consulting Launches Vendor Master File & Payment Controls Assessment for NACHA Phase 2 Compliance
- Spokane: 2026 Wildfire & Forestry Safety Fair
- Spokane AI Expert Adam Chronister to Discuss Authority Engineering at AI Roundtable Event
- Spokane: Riverfront Park Shuttle Service Opens May 1, Zipline Coming Fall 2026
- New Homesites Released at Heritage at Manalapan Featuring Scenic Golf Course Views
- The Andover Company Co-Brokers Largest Puget Sound Office Lease of 2026
- The Ultimate Solution to Halt Thermal Runaway
- Olga Torres Earns Repeat Recognition as a Top 2026 CFIUS Advisor
- Strategic Talent Associates Launches THE ALIGNED RESET™
- Calvetta Phair Founder & CEO Earns AOPA Foundation Flight Training Scholarship, Inspiring a New Generation of STEM Dreamers in Underserved Communities
- MTV EMA Nominee and WOA Founder Oliver Sean Conferred Doctor of Musical Arts (DMA) Degree
- Spokane Police Arrest a Hospice Facility Caretaker
- Tacoma: Homicide Investigation – 400 block of S J St
- Spokane police investigate a stabbing in the area of Thorpe & Westwood
- City of Tacoma Modernizes Access to Municipal Code Online
- Karen D. Gentry Announces New Book Focused on Relationships and Personal Growth