Spokane CARES Team Expands to Better Address Behavioral Health and Substance Use
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Justin de Ruyter, Spokane Fire PIO, jderuyter@spokanecity.org

The Spokane Fire Department is pleased to announce the continued expansion of its Community Assistance Response Team (CARES) with the addition of a new social worker, who officially joined the team this week. This latest hire marks the final phase of a recent staffing initiative that welcomed two other social workers to the program. The expansion has been made possible through funding received from opioid lawsuit settlement dollars, reinforcing the City's commitment to addressing behavioral health and substance use challenges in the community.

Launched in 2008, CARES is the department's social response initiative to improve quality of life and reduce unnecessary EMS use by addressing social determinants of health. When EMS providers encounter individuals with needs beyond medical care, they refer them to the CARES Team. The team—usually social work students from Eastern Washington University—conducts home visits, assesses social service needs, and connects clients with community resources, advocating to ensure they receive necessary support.

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As demand for the team's services grows yearly, we are grateful for the additional staffing. With this expansion, the CARES Team will increase referrals following 911 responses to overdoses. The team will provide early intervention for individuals struggling with substance use disorders by connecting them to treatment resources and discussing harm reduction strategies. This added capacity will also allow the team to respond more frequently to requests from responding crews or provide same-day outreach, especially to unhoused individuals.

"The CARES Team plays a critical role in our efforts to help those impacted by the opioid crisis and struggling with substance use disorders," said Mayor Lisa Brown. "By expanding this team, we are increasing our case management capacity and investing in a model with proven positive results."

"We will be able to support the responding crews more and serve the most vulnerable populations in Spokane," said Sarah Foley, CARES Team Manager. "I love the work that I am doing with the CARES Team. Our team gets the opportunity to make a positive impact when people need help, and we get to work with an entire department dedicated to serving the community."

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