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RALEIGH, N.C. - Washingtoner -- Entrinsik, Inc. (https://entrinsik.com), a leader in intuitive business intelligence software, announced today the promotion of Robin Lamb to Vice President of Client Services. In this role, Robin will be responsible for setting the strategy and overseeing the execution to help customers unlock the full potential of Informer.
"Robin's drive and determination to help customers is unmatched," said Doug Leupen, CEO and Founder of Entrinsik. "Her expertise, dedication, energy, and leadership are key components in a department that was recently recognized by the largest BI survey with a top ranking in vendor support with over 93% of respondents rating Informer support as excellent or good. Robin is one of my trusted advisors and I know that the new customer success initiatives launching later this year will be of great impact to our customer base."
Robin brings more than 25 years of customer success and management experience to this position. With expertise in higher education, title insurance, brewery distribution, and agency insurance, Robin is uniquely skilled to lead the client services team.
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"The best part of this new role is that it will provide additional opportunities to engage with our customers both proactively and strategically," said Robin. "Entrinsik has always had a commitment to customer success and I am excited to take that commitment to the next level with the help of the experts on our client services team."
About Entrinsik
Entrinsik develops, implements, and supports software solutions that enable organizations to maximize performance and improve bottom lines. For six consecutive years, Entrinsik has been selected as a member of the DBTA 100, highlighting the 100 Companies that Matter Most in Data. Entrinsik Informer is an innovative, award-winning agile reporting and business intelligence solution used by tens of thousands around the world. Enrole SaaS is a registration management solution for continuing education, workforce development and a vast range of other non-degree programs. Over 3,000 organizations around the world use Entrinsik's software every day. For a demonstration or a free trial, call 888-703-0016 or email sales@entrinsik.com. Visit www.entrinsik.com.
"Robin's drive and determination to help customers is unmatched," said Doug Leupen, CEO and Founder of Entrinsik. "Her expertise, dedication, energy, and leadership are key components in a department that was recently recognized by the largest BI survey with a top ranking in vendor support with over 93% of respondents rating Informer support as excellent or good. Robin is one of my trusted advisors and I know that the new customer success initiatives launching later this year will be of great impact to our customer base."
Robin brings more than 25 years of customer success and management experience to this position. With expertise in higher education, title insurance, brewery distribution, and agency insurance, Robin is uniquely skilled to lead the client services team.
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"The best part of this new role is that it will provide additional opportunities to engage with our customers both proactively and strategically," said Robin. "Entrinsik has always had a commitment to customer success and I am excited to take that commitment to the next level with the help of the experts on our client services team."
About Entrinsik
Entrinsik develops, implements, and supports software solutions that enable organizations to maximize performance and improve bottom lines. For six consecutive years, Entrinsik has been selected as a member of the DBTA 100, highlighting the 100 Companies that Matter Most in Data. Entrinsik Informer is an innovative, award-winning agile reporting and business intelligence solution used by tens of thousands around the world. Enrole SaaS is a registration management solution for continuing education, workforce development and a vast range of other non-degree programs. Over 3,000 organizations around the world use Entrinsik's software every day. For a demonstration or a free trial, call 888-703-0016 or email sales@entrinsik.com. Visit www.entrinsik.com.
Source: Entrinsik
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